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TRAVELER
EXPERIENCE
REDEFINED
Helping you navigate industry turbulence
In today’s airline industry, marginal inefficiencies can escalate into financial and operational crises. Travelsist offers AI-driven solutions that significantly enhance efficiency, eliminating the need for new infrastructure and human capital investments.
$5-$10M losses per minute delay, annually
These delays compound throughout the day, with OTP typically decreasing from 80% in the early morning to about 50% by evening. At congested airports, this rate can drop even further.
16 point NPS score decrease per delay
Studies demonstrate the direct relationship between an airline’s operational efficiency and its customer satisfaction levels.
Airlines penalties skyrocket 1,747% annually
From 1996 to 2020, the industry faced $71 million in penalties ($2.96 million annually). From 2020 to 2023 alone, fines soared to $164 million ($54.67 million annually).
OUR IMPACT ON OPERATIONS
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EFFICIENCY ENABLED BY TECHNOLOGY
Passenger App
Our app allows passengers to personalize their assistance, enhancing confidence for those who usually find airports challenging and enabling them to navigate their travels with ease.
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Travelsistant App
Our app uses AI and machine-learning to connect Travelsistants to jobs that match their skillsets to establish efficient workflows.
Data Dashboard
Our data dashboard gives you insight into customer experiences and internal operational efficiency. Using data from the passenger and Travelsistant app, we enable you to make data-driven decisions that enhance efficiency, improve passenger satisfaction, and drive your business forward.
FREQUENTLY ASKED QUESTIONS
Our Partners
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BUILT ON YEARS OF
INDUSTRY EXPERIENCE
Travelsist was founded by Veronica Woodruff - a veteran of the airline industry and a pioneer in travel tech. Veronica entered the airline industry as a flight attendant where she served for over a decade.
During that time, she identified opportunities to improve the passenger experience, especially at the airport. In 2018, she founded Travelsist and built the company into one of the most innovative companies in the industry.
During that time, she identified opportunities to improve the passenger experience, especially at the airport. In 2018, she founded Travelsist and built the company into one of the most innovative companies in the industry.
